Introduction

Welcome to FestivalistsWorld! This Shipping & Delivery Policy outlines how we process and deliver tickets for our events. By purchasing tickets through our website [www.festivalistsworld.com], you agree to the terms outlined in this policy.

Ticket Delivery Methods

E-Tickets

1. Email Delivery:
   • All tickets purchased through our website are delivered electronically.
   • After completing your purchase, an e-ticket will be sent to the email address you provided during the registration process.
   • Please ensure that your email address is accurate and up-to-date.
2. Download from Account:
   • You can also download your e-ticket by logging into your FestivalistsWorld account.
   • Navigate to the “My Tickets” section and download your e-ticket.

Delivery Timeframe

• Immediate Delivery:
  • E-tickets are typically sent within a few minutes of your purchase. However, please allow up to 24 hours for delivery due to potential technical issues or high demand periods.
• Notification:
  • You will receive a confirmation email once your order has been processed, followed by a separate email with your e-ticket attached.

Ticket Access

• Print-at-Home:
  • You can print your e-ticket at home. Please ensure that the printed ticket is clear and legible.
• Mobile Tickets:
  • You can present the e-ticket on your mobile device at the event venue. Ensure your device screen is bright enough to scan the ticket barcode.

Issues with Ticket Delivery

• Non-receipt of Tickets:
  • If you do not receive your e-ticket within 24 hours of purchase, please check your spam/junk folder.
  • If you still cannot locate your e-ticket, contact our customer support team at info@festivalistsworld.com for assistance.
• Incorrect Email Address:
  • If you provided an incorrect email address, contact our customer support team immediately to update your details and resend your e-ticket.

Contact Us

For any questions or concerns regarding ticket delivery, please contact us at: Email: info@festivalistsworld.com