Introduction

Thank you for choosing Festivalists. This Cancellations & Refunds Policy explains the circumstances under which you can cancel your ticket purchase and request a refund. By purchasing tickets from our website [www.festivalistsworld.com], you agree to the terms outlined in this policy.

Cancellations

By You

1. Non-refundable Tickets:
   • All ticket purchases are final. Once a ticket is purchased, it cannot be canceled or refunded except as outlined in this policy.
2. Transfer of Tickets:
   • If you are unable to attend an event, you may transfer your ticket to another person. Please contact our support team at info@festivalistsworld.com to facilitate the transfer.

By Us

1. Event Cancellation:
   • If an event is canceled, you will be notified via email and provided with the option to receive a full refund of the ticket face value or attend a rescheduled event, if applicable.
2. Event Rescheduling:
   • If an event is rescheduled, your ticket will be valid for the new date. If you are unable to attend the rescheduled event, you may request a refund of the ticket face value.

Refunds

1. Eligibility for Refunds:
   • Refunds will only be issued if an event is canceled or rescheduled and you are unable to attend the rescheduled date.
2. Requesting a Refund:
   • To request a refund, contact our support team at info@festivalistsworld.com with your order details and reason for the refund request.
3. Processing Refunds:
   • Approved refunds will be processed within 7-10 business days.
   • Refunds will be issued to the original payment method used for the purchase.

Non-Refundable Items

1. Service Fees:
   • Service fees and processing charges are non-refundable.
2. Partial Attendance:
   • No refunds will be issued for partial attendance or non-attendance of the event.

Contact Us

For any questions or concerns regarding cancellations and refunds, please contact us at: Email: info@festivalistsworld.com